Unlocking User Accounts

Air Maestro’s lock out feature, prevents users from logging into Air Maestro after a specified number of failed login attempts. When users are locked out from their account, authorized personnel are required to unlock the account using the Personnel Setup screen.

Step-by-step guide

  1. Select  Setup > Personnel. The Personnel Setup screen is displayed. Locked out users are listed in the Locked Out Account pane.

  2. Select the tick box corresponding with the required locked out account.

  3. Click [Unlock Selected Accounts]. The screen is refreshed and the user’s account is unlocked.


Password Control Module Guide: